A new award for 2012, the Best Social Customer Relationship Management (CRM) tool will provide an addition to the Best Cloud Application award, and celebrate the best-of-the-best within the highly competitive Social CRM market.
We’re all looking for new ways to improve and streamline our customer relations. Now, thanks to the development of software and applications in the cloud, organisations are able to cut costs on in-house hardware and maintenance and gain real-time results. CRM has become one of the most accessible opportunities during the rise of SaaS, and whether high-profile or new into the market, we want to hear your CRM success stories.
Enter for the Best Social CRM award now
Criteria
In making their decision, our judging panel may consider the following criteria related to the Best Social CRM category:
- What’s new, different or unique in terms of the delivery of the product
- The complexity of the application and how it is represented in terms of ease-of-use for the end-user
- The product's position as a global and local market innovator
- Unique implementation features
- Pricing and value for money
Process
Following the entry deadline of 20th April 2012, the judges will shortlist three entries in this category , with one winner announced at the Cloud Computing World Forum, on the 12th June 2012.
